Atlassian
work-management · atlassian.com · last checked 2026-09-19
Identity
| Legal entity | — |
|---|---|
| HQ | AU |
| Ultimate ownership | US |
| EU contracting entity | Atlassian B.V. (Netherlands) |
| LEI | — |
| US CLOUD Act reach | via-subprocessor |
| Source | atlassian.com · 2026-09-17 |
Data location
| Region | EU data location | Minimum plan | Source | Observed |
|---|---|---|---|---|
| eu | Paid upgrade | Standard, Premium or Enterprise | support.atlassian.com | 2026-09-18 |
eu: CORRECTION of our 2026-09-17 reading, which recorded Enterprise only. Page lists Jira, Jira Service Management, Jira Product Discovery, Loom and Confluence on Enterprise, Premium AND Standard plans. Europe consists of Frankfurt and Dublin; a Germany-only region (Frankfurt) is also offered. Atlassian Government Cloud is US-resident and not eligible.
Subprocessor chain
8 transcribed · 8 with a country outside the EEA
| Subprocessor | Country | Purpose | Observed |
|---|---|---|---|
| Amazon Web Services, Inc. | EEA (SE, IE, DE), CH, UK, CA, AU, SG, KR, US, IN, JP | Cloud hosting provider | 2026-09-17 |
| Cloudflare, Ltd. | Global | Content delivery network provider | 2026-09-17 |
| Google LLC | US | File storage | 2026-09-17 |
| Microsoft Corporation | US, AU, NL | Cloud hosting provider | 2026-09-17 |
| MongoDB, Inc. | US | Cloud hosting provider for JSM Chat | 2026-09-17 |
| OpenAI, L.L.C. | US | Generative AI services for intelligence product features | 2026-09-17 |
| SoftServe, Inc. | BG, PL, US | Customer service, outsourced engineering and technical support | 2026-09-17 |
| Twilio Inc. | US | Communications technology for product notifications | 2026-09-17 |
The count outside the EEA is arithmetic over the country column, not a judgement about lawfulness. A transfer outside the EEA can be perfectly lawful; whether this one is depends on your use, not on the vendor.
Assurance
No certification claims transcribed yet.
Support window
| Product | Support period | State | SBOM | Source | Observed |
|---|---|---|---|---|---|
| Data Center releases | 24 months | Declared | unknown | confluence.atlassian.com | 2026-09-18 |
Documents
| Document | Disclosure | Transcription | HTTP | Observed |
|---|---|---|---|---|
| subprocessors | Public | partial | 200 | 2026-09-17 |
History
| Detected | What moved | Why | Source |
|---|---|---|---|
| 2026-09-19 | EU data location enterprise-only → paid-upgrade Minimum plan set to Standard, Premium or Enterprise Note rewritten | we read a better page | support.atlassian.com |